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In this insightful and thought-provoking book, Robert Maidment, one of Americas foremost communication specialists, teachesreaders how to expand their listening skills.Using 84 examples and a number of charts, the author combines lessons inlisteningMoreIn this insightful and thought-provoking book, Robert Maidment, one of Americas foremost communication specialists, teachesreaders how to expand their listening skills.Using 84 examples and a number of charts, the author combines lessons inlistening and quotes and anecdotes from a wide range of sources. Work andleisure communications are analyzed. Relationships with spouse, friends, children, bosses, and others are examined.Special attention is paid to accents, speech patterns, environmentaldistractions, body language, and eye movement. Using insightful observationsand proven techniques, Maidment teaches you not only how to listen but how toget others to listen to you. Tuning in: A Guide to Effective Listening by Robert Maidment